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Privacy Policy

This Policy was last updated on May 4th 2022.

Symbio respects your privacy

This Privacy Policy describes when and how we (“Symbio”) collect and process personal information about you when you use our website. Our operations are based on respect for your privacy, and we comply with the laws applicable to the processing of personal data, such as the General Data Protection Regulation of the European Union and the Finnish Personal Data Act.

This Privacy Policy supplements the related Personal Data Policy found here. The description is divided into the following sections:

  • About us
  • What personal information do we collect?
  • What do we use personal information for?
  • How is personal information processed?
  • How is personal information stored and for how long?
  • Will my personal information be disclosed to third parties?
  • About cookies
  • How can I influence the processing of my personal data?
  • How will this privacy statement be updated?
  • How to contact us?

About us

Founded in 1994, Symbio is a global software development and quality assurance partner. We help our customers build digital products and services. Our business is based on a simple principle: we want to be creating the innovations of the future that will improve people’s daily lives and ensure the competitiveness of our customers.

What personal information do we collect?

The following personal information may be collected about you when you use our site:

The information you provide

  • Name
  • Email address
  • Phone number
  • Company
  • Other information you enter on the forms on our website
  • Your consent to be contacted by email or telephone

You always choose whether to share the above information with us, for example when subscribing to our newsletter.

Information collected about your use of our site

We use third-party services and cookies to collect information about how you use our website. This information includes:

The way the user enters the site

  • Browser and device information
  • Cookie ID
  • Time spent on the site
  • Geographical location
  • IP address

What do we use personal information for?

We only process your personal information for the following purposes.

Sending our newsletter

We will use the personal information you provide us with the newsletter subscription form to send the newsletter. You can unsubscribe from the newsletter at any time via the link at the end of each newsletter.

Development and targeting of our marketing

We use the personal information you provide to us and the use of our pages to develop and target our marketing communications. We may also contact you by phone.

Development of the content and structure of our website

We also use your personal information to continually improve the content and structure of our website so that we can provide you with customized information about our services.

How personal information is processed?

We always process personal information in accordance with applicable law and with respect for your privacy. We make contractual arrangements to ensure that our partners involved in the processing of your personal information adhere to the same principles of legality and respect for privacy. This also applies to cases where your personal data is processed outside the EU or the European Economic Area.

How personal information is stored and for how long?

We store your personal information in accordance with generally accepted technical and administrative security policies. We restrict access to your personal information to those employees and partners who need it to process it in accordance with this privacy statement.

We will only retain your personal information for as long as necessary under ”What do we use personal information for?” in accordance with the requirements of mandatory legislation.

Will my personal information be disclosed to third parties?

We use following third party services to process your personal information. Each of our partners is party to the Privacy Shield Agreement between the European Union and the United States, which protects the processing of your personal information in the United States. You can read more about the agreement here.

Google Analytics

Google Analytics collects information about how you use our website. The service may set cookies in your browser and read cookies that are already there. You can read more about the service, the terms that apply to it, and how you can limit what information Google may collect about you here.

Leadfeeder

Leadfeeder collects information about how you use our website. The service collects information about the pages visited, the origin of the visitor (IP address) and the time spent on the site. You can read Leadfeeder’s privacy policy here.

Seravo

Our website runs on servers maintained by Seravo. However, we are responsible for managing the information stored on the servers, and Seravo has no right to process the information stored on the servers except as necessary to maintain our pages. You can read Seravo’s privacy policy here and here.

Social Media Connections

We use the following social media plugins on our website (links will take you to the terms and conditions applicable to social services):

These social media related buttons appear on our site, but their content comes from a service provider (like Google). If you have logged in to the above service, the plugin will display customized content on our website.

Through contractual arrangements, we strive to ensure that third parties who work with us comply with industry guidelines and applicable law. However, we are not responsible for the content or privacy practices of external sites, even if our site contains links to those sites. We therefore recommend that you read the terms and conditions of all sites and services you use.

We never sell or rent your personal information to third parties. We will only disclose your personal information to third parties in the contexts described in this privacy statement.

About cookies

We use cookies on our website to collect information about your devicel. A cookie is a small text file that a browser stores on your device. Cookies often contain an anonymous, unique identifier that allows us to identify and count the browsers that visit our site.

Read more about our cookie policy here.

How can I influence the processing of my personal data?

You can influence the collection and processing of your personal information by the means described in this section.

Verification of information

You have the right to review what personal information we hold about you. You can also request that incorrect information would be edited or deleted. In this case, please contact us.

Clear and block cookies

You can clear cookies stored in your browser from your browser settings. You can also prevent cookies from being saved in your browser settings. However, blocking cookies may affect the functionality and usability of our pages.

Prevent advertising from being targeted

You can prevent third-party advertising from being targeted based on your online behavior. Blocking ad targeting does not affect the number of ads displayed, but to the content of the ads displayed. Third-party advertising can be blocked here (Your Online Choices).

Prohibition of electronic direct marketing

You may opt out of electronic direct marketing by contacting us or withdrawing your consent using the opt-out provided for this purpose (as part of our “opt-out” principle).

How this privacy policy is updated?

We are constantly developing our services, which is why we also update this privacy statement from time to time. We may also update this statement due to changes in legislation. For this reason, we recommend that you review our privacy statement at regular intervals.

How to contact us?

You can send inquiries regarding this privacy statement to:

Symbio Finland Oy
Keilasatama 5
02150 Espoo Finland
or
email marketing.fi@symbio.com.